Returns: We are sure you will be very happy with the quality of our products. Your satisfaction is important to us! If you smile, we smile! But, on the other hand if you are not satisfied with our product when you receive it, you can return it to us within 14 days, unused, original condition, and we will promptly refund your money Please be aware, the recipient pays for all shipping costs in this case. Please don’t forget to enclose a copy of the invoice. In the event your package arrives damaged, or is not what you ordered, you can return the merchandise within 14 days. Simply email us at info@safesacksusa.com, to let us know of your return. Postage charges will be refunded to you with the cost of the products upon return.